30-Day Full Satisfaction Guarantee
At Wavell, we believe that sound is something to be experienced. Sound is subjective, and everyone’s hearing is different. That’s why it can be difficult to find the exact headphones, speakers, or other audio products that are just right for you.
That's why we at Wavell offer a 30-day full satisfaction guarantee as a member of the Wavell Audio Club:
- Sign up for our newsletter and join the Wavell Audio Club. - Try our products for up to 30 days. If you're not satisfied, you can easily return them.
- The 30-day period begins on the day you pick up the package.
- The only thing we ask is that you keep all the packaging and take good care of the product during the trial period.
Easy, right?
Frequently Asked Questions
Shopping online can sometimes be a bit of a jungle. Here are the most frequently asked questions from other customers.
How long is the delivery time?
We ship every weekday via PostNord. Delivery usually takes 1–3 business days from the time of order.
Can I call you?
Generally speaking, no. We try to conduct all communication via email so that we have a complete record of all conversations. We do this to provide the best possible service. You can always schedule a call if you’d like.
How much is shipping?
We offer free shipping on orders over 398 kr. to a PostNord pickup location. If you'd like home delivery, the cost is 39 kr.
Can you cancel an order?
If you have placed an order and it has not yet been shipped, we recommend that you contact us at info@wavell.dk or via our live chat to have your order canceled.
I'm not sure if these headphones are right for me.
We are one of the few companies on the market to offer a 30-day full satisfaction guarantee on all our products. This means you can try the headphones for yourself for up to 30 days.
Where can I find a discount code for Wavell.dk?
If you sign up for our newsletter and join the Wavell Audio Club, you’ll enjoy a host of benefits while also receiving a discount code for your first purchase on Wavell.dk
Contact Us
Do you have any questions?
Do you have any questions at all? Please feel free to contact us, and we’ll get back to you as soon as possible. Our customer service is open from 8 a.m. to 8 p.m., Monday through Friday. We’ll respond within 24 hours.
